VoteClick
Privacy Policy

Introduction

VoteClick, a company operating in Ireland, complies with EU regulations and GDPR guidelines regarding privacy notices.

This policy outlines the personal data associated with your account and how we safeguard and utilize it.

We periodically update this policy, with the latest revision made on May 1st, 2023.

Personal Data

In the context of voting, personal data primarily includes voters' names and contact information that you upload to your VoteClick account, as well as the voting results.

In this section, we outline how we safeguard this data and how it is used.

First, let's clarify what we do not do:

  • We do not disclose or share any information with third parties.
  • We do not send our clients marketing-related emails.
  • We do not send your voters any messages other than voting invitations and contact detail verification messages.

To enhance privacy, we also take the following measures:

  • You can delete voter data and voting results from your account at any time.
  • We offer a one-click download option for voter lists and voting results, encouraging you to remove them from our servers.

Retention

Since some of our clients might not consistently back up their account data, we guarantee to retain vote results and voter lists for a minimum of one year.

However, you can choose to delete both voter lists and vote results at your discretion, giving you full control over your data.

Implicit Data Collection

At VoteClick, we prioritize your privacy and are committed to transparency in our data collection practices. As a result, we do not use cookies or other tracking technologies of our own to gather personal information without your knowledge or consent. However, we do employ Google Analytics 4, as described in the next section.

During registration, your account's time zone is automatically configured to align with your current time zone. Should you wish to change this setting, you can do so via the "Settings" page.

We maintain a record of all activities within your account in an Activity Log, which is preserved for one week. This log is solely used for enhancing the user experience and is never shared with third parties.

Google Analytics Privacy

VoteClick uses Google Analytics 4 to better understand how visitors interact with our website and to improve the user experience.

Google Analytics is a web analytics service provided by Google LLC, which collects and processes non-personally identifiable information about your browsing behavior, such as:

  • The pages you visit on our website
  • The time spent on each page
  • The type of device, browser, and operating system you use
  • Your IP address (anonymized to ensure privacy)

Google Analytics uses cookies and other tracking technologies to collect this data. These cookies are small text files stored on your device that help the service recognize your browser and collect information about your interactions with our website.

We have implemented Google Analytics with the appropriate privacy settings to ensure the collected data is anonymized and does not include personally identifiable information.

The data collected by Google Analytics is stored on Google servers, and Google may share this data with third parties when required by law or when such third parties process the information on Google's behalf.

To browse our website without Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit activity.

For more information about Google Analytics and its data collection practices, please refer to the following links:

By using our website, you consent to the processing of your non-personally identifiable information by Google Analytics in the manner and for the purposes described in this section.

Communication

We will send you email notifications that are vital for managing your account, including those related to administration and usage. We do not employ email for marketing purposes.

Since these messages are essential for account management, the only method to cease receiving them is to close your voting account.

Your Privacy Rights

As a VoteClick user, you are entitled to:

  • Review and modify the personal information you supplied in your account
  • Download and remove voter lists and voting results stored on our servers
  • Close your account at any time

Upon your request to terminate your account, we will delete your account and the associated data.

Nevertheless, be aware that we may retain some or all of the information to prevent fraud, support investigations, comply with legal obligations, and enforce our Terms of Use.

Storage

We store your data on Amazon Web Services (AWS) servers located in the United States while adhering to European Union data protection regulations, including the General Data Protection Regulation (GDPR).

AWS is a leading cloud-based infrastructure provider, trusted by thousands of companies globally, including major organizations in industries such as healthcare, finance, and government.

For further information on AWS's commitment to data protection and privacy, please visit the following links:

Third-Party Privacy Policies

VoteClick utilizes AWS servers for data storage and processes customer payments through Stripe. It also employs Google Analytics 4, as decribed above.

We encourage you to review the following privacy policies for more information:

Please be aware that while VoteClick does not share any information with Stripe, users are subject to Stripe's privacy policy when making payments on their platform.

Contact

If you have any questions or concerns regarding this privacy policy, our handling of your personal data, or if you wish to exercise any of your data protection rights, please reach out to us at:

Your data protection rights include the right to access, rectify, erase, and restrict the processing of your personal data, as well as the right to object to the processing and to data portability. If you wish to exercise any of these rights, kindly inform us, and we will respond promptly.

Should you remain unsatisfied with our response to your privacy concerns, you may seek further assistance from the Data Protection Commission (DPC) by visiting:

https://www.dataprotection.ie