Online voting
Managing an Active Vote

Introduction

This page describes the actions performed during an active vote:

  1. Tracking the progress of the vote through the results page
  2. Adding, deleting, and editing voter details
  3. Sending voting reminders (beyond automatic reminders)
  4. Changing the end date of the vote
  5. Downloading result files at the end of the vote

Accessing the voting management screen

To access the management screen for a vote, click on "Votes" in the menu. This will take you to a screen showing all the votes that you have created thus far.

From there, click on the specific vote you want to manage to access its management screen.

Tracking the progress of the vote

To track the progress of the vote, administrators and monitors receive a link to the results page when the voting begins. This page enables real-time tracking of the vote's progress.

Additionally, you can access the link to the results page on the voting management screen by clicking the "Results" button.

More about the results page

Modifying the Voter List During Voting

While a vote is ongoing, you can modify the voter list by adding or deleting voters, or editing a voter's contact information.

These changes are automatically documented in the voting log to prevent fraudulent activity.

Please note that you cannot edit or delete the details of a voter who has already cast their vote, except at the end of the voting period.

Impact on Invitations

As it is an active vote, any changes made to the voter list will affect the voting invitations as follows:

Adding or editing a voter will trigger a new voting invitation to be sent automatically.

Deleting a voter or modifying their communication details will invalidate the original invitation sent to them.

Sending Voting Reminders

The system automatically sends up to two voting reminders to eligible voters who haven't yet cast their votes:

  • First reminder - sent midway through the voting period
  • Second reminder - sent two hours before the voting period ends

You can send an additional reminder to a specific voter by clicking the "Did not vote" link on the vote management page. Please note that this option is not available on the results screen.

Search for the desired voter and click on their email address or phone number. This will send the voter an immediate voting invitation, either by email or SMS.

We recommend using this feature while in conversation with the voter, ensuring that they open the invitation you have just sent.

Changing the end date of the voting

You can change the original end date of the voting by clicking on the "Change end date" button.

You can set a new end date or end it immediately by clicking on the "End now" button.

Final Results

After the vote has concluded, the system generates two versions of the final results, which are accessible to administrators and monitors:

  1. Vote count only, without any voter details
  2. Vote count combined with the voting log and voter details

The results are available in two formats: as result pages on our website and as downloadable files.